We operate 24*7 email support, just drop us a note at support@iracknet.com, if you want to speak to someone, we are on 0161 711 0538, lines are open 9-5, Mon-Fri.
*Please note any emails sent to support@iracknet.com will be responded to within 24-48hrs
Legend customers can contact us directly on 0161 711 0537 to renew their domain, or DSVR customers can call directly, or renew directly through their control panel.
By registering a .uk Domain with iRack, you agreeing into Nominets Terms&Conditions which can be found at http://www.nominet.org.uk/uk-domain-names/registering-uk-domain/legal-details/terms-and-conditions-domain-name-registration
If you would like to raise a complaint regarding a product/service, you should email directly to complaints@iracknet.com All complaints will be responded to within 24-48hrs of contact. If you are still unsatisfied, then the complaint will be escalated internally to senior management who will contact you directly within 48hours from contact.